Terms & Conditions

By using our website, you agree to be bound by World of LEDs's Terms & Conditions, as stated below.

Terms & Conditions

World of LEDs Products

Goods are supplied to the company's standard specifications. We aim to supply as much product and application data as possible, but World of LEDs is unable to assess the viability or suitability of every possible application of the goods. It is the customer's responsibility to ensure that the goods ordered are suitable for the application in which they intend to use them. Please note exact colours and finishes are difficult to reproduce accurately on websites and printed materials, and that customers should not place undue reliance upon such reproductions.

Consistent Colour Rendition

LEDs have slight variances in colour by manufacturing batch. In situations where exact colour matching is vital, customers must specifically request that all items are supplied from the same batch. Otherwise colour match cannot be guaranteed. If there is a possibility that an application may require further quantities of the same product it is highly recommended that extra stock is ordered with the initial order as colour match cannot be guaranteed at a later date. It is also advisable to order ‘standby’ stock to cover replacements when necessary.

Guarantee of Products

All of our items are under a 2 year warranty, which means if you have a problem with your product within that time, then please return the product to us and we will replace free of charge.

All we ask is that you send the products back to us and we will replace straight away.

A 'competent person' must install all items requiring electrical wiring work. The mains supply must always be isolated prior to installation. The overall electrical installation must conform to the relevant regulations.

Labour costs and Carriage/courier costs for items being returned to World of LEDs are the responsibility of the customer. No liability will be taken by us for returned goods damaged in transit. Only if the goods are deemed faulty or miss described on delivery will any carriage costs be refunded.

Return carriage to customer addresses will be covered by World of LEDs only if defects covered by the warranty are found. We will at our option either repair or replace free of charge for the original purchaser any part of any new World of LEDs product that is found by the company to be defective, with exception to the items listed below under item parts not covered by warranty.

• Damage caused by unreasonable use, including failure to provide reasonable and necessary maintenance.

• Defects caused by alterations or modifications, accidents or failure to follow the instructions in the instruction manual.

• Normal wearing parts such as cables, clutches, brake parts, steering joints, drive couplings, light fittings and switches, which are subject to replacement dependent on normal wear and tear or require replacement in connection with normal maintenance.

• Overheating damage caused by lack of ventilation

• Damage caused by weather or any other acts of God is not part of the warranty and should be covered by your normal household or commercial insurance.

World of LED's products are EC and RoHS approved and comply with UK and EEC electrical standards.

Complaints Procedure

Any query or complaint will be dealt with immediately and will be acknowledged within 24 hours and resolved within this time frame whenever possible, but not longer than 5 working days. Please call on 0116 2682288 or email sales@worldofleds.co.uk

Errors

While every effort is made to ensure the accuracy of images, specifications and information on this website, these are subject to change without notice. As such we cannot accept any responsibility for errors on the site.

In the event an item is listed at the incorrect price, we have the right to refuse or cancel orders based on the incorrect price, whether or not the order has been confirmed.

If you do notice any mistakes then please let us know.

Retention of Title

All goods remain the property of World of LEDs until paid for in full.

Our rights

We reserve the right to change, modify, substitute or remove without notice, any information on this website. Prices, goods and availability of products are subject to change at any time. World of LEDs also reserves the right to withdraw its service at any time, to refuse the service to any customer and to amend these Terms & Conditions, all at any time without notice.

We have the right to refuse, at our discretion, to supply goods ordered on this website.

None of our Terms and Conditions affects your statutory rights as a consumer.

Contact Us

Thank you for taking the time to visit our website. We hope you found it a valuable experience. Should you require any advice or help with choosing the correct product, please do give us a call on 0116 2682288, alternatively email customer services on sales@worldofleds.co.uk